CALL SONIA ON 0401 937 647

Shipping and Returns

What are the Postage Costs?

Kidsplay Crafts sends products Australia wide from our headquarters in Cabarita Beach Northern NSW.  A large majority of customers will be able to automatically calculate their shipping costs at the time of order.  For more distant regions and Western Australia/Northern territory, we generally need calculate each order manually to get you the best price for you.  Please call us for more information and we’ll be more than happy to help.

Our preferred courier is Fastway Couriers or Australia Post, depending on the delivery area.

Pick-up collection is also available.

What is the delivery time for goods ordered online?

After ordering online, you will receive an email confirmation containing your order details. We will confirm receipt of your order after ordering.

If we are unable to dispatch goods via Fastway Couriers or Australia Post within 2 working days we will notify you using the contact details supplied.

We provide email updates as your order progresses, keeping you informed at each step of the way.

Please use the following as guide for courier delivery times:

  • Northern NSW – SE Queensland, Sydney Metro & most of coastal NSW: 1-2  working days
  • Melbourne Metro, Cairns, Bundaberg, Townsville and Adelaide,: 3-4 working  days
  • Western Australia, Tasmania, Regional NSW, Regional Victoria, Regional Queensland  and other: up to 10 working days

For Perler Bead and Shrink Art Orders to WA and remote areas you may wish to have your order sent in a 3kg or 5 kg Australia Post Next Day Delivery Satchel.

This reduces your delivery time down from a possible 10 days to 2 -3 working days.

We accept secure payment through PayPal where you can choose to pay with you PayPal account, or with your credit card, even if you don’t have an account.

We also accept payment by direct bank deposit. Please choose this option at checkout and make your payment directly into our bank account.

Credit Cards payments are also accepted with via our website or by phoning card details through.

Please use your Order ID as the payment reference. Your order won’t be shipped until the funds have cleared in our account.

Trading accounts may be arranged with prior approval.

Payments may be made to the following Bank Account:

Southern Cross Credit Union, Cabarita Beach
Account Name: Lindport Pty Ltd t/as Kidsplay Crafts
BSB: 722744
Account Number: 100098324